Canvas- courses created for certain staff groups, ability to communicate with other members of the course and publish/view course content, assignments, discussions, etc.
Microsoft Office 365- Microsoft Word, PowerPoint, Outlook, OneNote, Excel, OneDrive and Teams
Email- every member of the University has a Microsoft Outlook email account
Microsoft Teams- virtual meetings and department files may be held here, ability to chat or video call with anyone in our organization including faculty, staff, students, etc.
Office 365 - make sure the user is in the correct OU and has the correct O365 license assigned
WebPrint - convert file type to .pdf
G Suite - make sure the user is signed into their Westminster account, access viadocs.westminstercollege.edu
Self-Service - make sure specific sections have been scheduled before registering
Colleague - make sure the user is either on campus with a wired network connection or using Westminster Anywhere, make sure they have the correct access
WiFi - forget all Westminster related networks then reconnect to "Westminster", specific settings for Androids and Chromebooks (listed under KB articles)
Review knowledge-based (KB) articles provided by IS