Alumni Accounts

Services available:

Alumni accounts are active up to 1 year after graduation. This includes access to:

• Canvas - past courses for each class, access to past course content, assignments, discussions, grades etc. 
• Microsoft Outlook Email - every member of the College has a Microsoft Outlook email account
• Westminster Anywhere - mimics an on campus College-owned PC computer, academic applications are available here
• WebPrint - allows students to print on campus
• G Suite - Google Docs, Slides, and Sheets
• Self-Service - view past courses, GPA's, and financial aid rewards, make payments, update contact info, etc.
• Password Changer - allows students to reset their own passwords
• FileSafe - way to securely share sensitive information or documents too large for Outlook
• Library databases - used for research
• Westminster WiFi

What kind of support can I receive regarding these services?

• Accessing, navigating, and utilizing the available resources
• Installing and using the Outlook app and/or setting up email through the Apple mail app
• Migrating files to a non-Westminster based account in preparation for account deletion after 1 year
• Resolving technology related Self-Service errors
• Resetting password if at least 2 multi-factor authentication (MFA) methods are not yet set up
• Setting up MFA
• Getting connected to WiFi on personal devices

Basic troubleshooting?

• Clear cache and cookies from all time
• Switch web browsers
• Reset password
• Make sure MFA is set up
• Outlook - make sure the user is in the correct OU and has the correct O365 license assigned
• WebPrint - make sure there is enough money in the balance for the print job, convert file type to .pdf
• G Suite - make sure the user is signed into their Westminster account, access via docs.westminstercollege.edu
• Self-Service - make sure specific sections have been scheduled before registering
• WiFi - forget all Westminster related networks then reconnect to "Westminster", specific settings for Androids and Chromebooks (listed under KB articles)
• Review knowledge-based (KB) articles provided by IS
  
  • Canvas
  • Installing O365 Suite
  • Outlook- Email
    • How to Set Up Westminster Email Using the Outlook App (Android and iPhone):
    • How to Set Up Westminster Email in the Apple Mail App (iPhone only)
    • Signing into Email for the First Time
  • Westminster Anywhere
  • First Time Multi-Factor Authentication (MFA) Setup
  • How to Change Your Westminster Password
  • FAQ: How Do I Connect My Android Phone To Wireless?

How do I get help?

• Submit a Help Desk request
• Call the Computer Support line 801.832.2023