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Student Academic Services
Winter Morse (Deactivated) Virginia Oelkers
Services available: Canvas - courses created for each class, ability to communicate with classmates, access to course content, assignments, discussions, etc. Microsoft Office 365 - Microsoft Word, PowerPoint, Outlook, OneNote, Excel, OneDrive and TeamsEmail - every member of the university has a Microsoft Outlook email accountMicrosoft Teams - virtual classes and course content may be held here, ability to chat or video call with anyone in our organization including classmates, professors, advisors, etc. Microsoft OneDrive - personal cloud-based file storage serviceWestminster Anywhere - mimics an on campus university owned PC computer, academic applications are available hereWebPrint - allows students to print on campus, $25 of print credits are allotted each semesterLockdown Browser - software that several professors require for online quiz/test-takingG Suite - Google Docs, Slides, and SheetsLibrary databases - used for researchWhat kind of support can I receive regarding these services? Accessing, navigating, and utilizing the available resources Gaining access to the correct Canvas courses Installing and using Office 365Setting up email on personal devices Teams tutorial including how to access class meetings and navigate Team channels Migrating academic files to OneDrive Refund of any faulty print jobs from WebPrint Setting up MFA Installing Lockdown Browser and ensuring it works properly, laptop may be checked out if personal laptop is not compatible Basic Trouble shooting? Clear cache and cookies from all time Switch web browsers Reset password Make sure MFA is set up Office 365 - make sure the user is in the correct OU and has the correct O365 license assigned WebPrint - make sure there is enough money in the balance for the print job, convert file type to .pdf Lockdown Browser - uninstall and reinstall, make sure you are downloading the correct version (Windows 10 vs macOS), update OS G Suite - make sure the user is signed into their Westminster account, access via docs.westminstercollege.edu Review knowledge-based (KB) articles provided by IS How do I get help?
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