Guest Accounts

Services available:

Guest accounts are created on a temporary basis.

• Canvas - courses created classes/groups, ability to communicate with other course members and publish/view course content, assignments, discussions, etc. 
• Microsoft Outlook Email - every member of the University has a Microsoft Outlook email account
• Westminster WiFi

What kind of support can I receive regarding these services?

• Accessing, navigating, and utilizing the available resources
• Adding or removing members to Canvas courses
• Installing and using Microsoft Outlook
• Setting up email on personal devices
• Getting connected to WiFi on personal devices

Basic troubleshooting?

• Clear cache and cookies from all time
• Switch web browsers
• Reset password
• Outlook - make sure the user is in the correct OU and has the correct O365 license assigned
• WiFi - forget all Westminster related networks then reconnect to "Westminster", specific settings for Androids and Chromebooks (listed under KB articles)
• Review knowledge-based (KB) articles provided by IS
  • Canvas
  • Installing O365 Suite
  • Outlook- Email
    • How to Set Up Westminster Email Using the Outlook App (Android and iPhone)
    • How to Set Up Westminster Email in the Apple Mail App (iPhone only) 
  • FAQ: How Do I Connect My Android Phone To Wireless?

How do I get help?

• Submit a Help Desk request
• Call the Computer Support line 801.832.2023