Faculty Academic Services

Canvas - courses created for each class, ability to communicate with students and publish course content, assignments, discussions, etc.
Microsoft Office 365 - Microsoft Word, PowerPoint, Outlook, OneNote, Excel, OneDrive and Teams
- Email - every member of the University has a Microsoft Outlook email account
- Microsoft Teams - virtual classes and course content may be held here, ability to chat or video call with anyone in our organization including students, professors, TA's, etc.
- Microsoft OneDrive - personal cloud-based file storage service
Westminster Anywhere - mimics an on campus University-owned PC computer, academic applications are available here
Lockdown Browser - software that makes it so students cannot leave the Canvas quiz/test window for online quiz/test-taking
G Suite - Google Docs, Slides, and Sheets

Accessing, navigating, and utilizing the available resources
Adding or removing students, teachers, TA's, etc. to Canvas courses
Installing and using Office 365
Setting up email on personal devices
Teams tutorial including how to access class meetings and navigate Team channels
Migrating University related files to OneDrive
Installing Lockdown Browser and ensuring it works properly for students

Clear cache and cookies from all time
Switch web browsers
Reset password
Make sure MFA is set up
Office 365 - make sure the user is in the correct OU and has the correct O365 license assigned
Lockdown Browser - uninstall and reinstall, make sure you are downloading the correct version (Windows 10 vs macOS), update OS
G Suite - make sure the user is signed into their Westminster account, access via docs.westminstercollege.edu
Review knowledge-based (KB) articles provided by IS

How do I get help?

Service Catalog