Dick 103

Services available:

• 18 iMac desktop computers

• 1 instructor station 

• Presentation equipment 

  • Projector

  • Screen

  • Sound enhancement 

  • OWL camera 

• HP printer

• Specialized applications installed (as requested by instructors and will change each academic year)

• Standard applications installed

  • Microsoft suite 

    • Teams

    • Word

    • PowerPoint

    • Excel

    • Outlook 

    • and many more

  • Google Chrome 

  • Microsoft Edge

  • Adobe Creative Cloud suite

What kind of support can I receive regarding these services?

• Computer equipment is in working condition 

• Presentation equipment is in working condition 

• Basic support/troubleshooting on standardized applications

• Specialized applications are installed

Basic troubleshooting?

• Computer equipment plugged in 

• User has a computer account 

• Specialized applications have been requested

• Review knowledge-based (KB) articles provided by IS:

  • Classroom Equipment 

  • Microsoft Products

  • Westminster Network Accounts

  • Campus Applications

How do I get help?

• Submit a Help Desk request

• Call the Computer Support line 801.832.2023