Dick 103

Services available:

• 18 iMac desktop computers
• 1 instructor station 
• Presentation equipment 
  • Projector
  • Screen
  • Sound enhancement 
  • OWL camera 
• HP printer
• Specialized applications installed (as requested by instructors and will change each academic year)
• Standard applications installed
  • Microsoft suite 
    • Teams
    • Word
    • PowerPoint
    • Excel
    • Outlook 
    • and many more
  • Google Chrome 
  • Microsoft Edge
  • Adobe Creative Cloud suite

What kind of support can I receive regarding these services?

• Computer equipment is in working condition 
• Presentation equipment is in working condition 
• Basic support/troubleshooting on standardized applications
• Specialized applications are installed

Basic troubleshooting?

• Computer equipment plugged in 
• User has a computer account 
• Specialized applications have been requested
• Review knowledge-based (KB) articles provided by IS:
  • Classroom Equipment 
  • Microsoft Products
  • Westminster Network Accounts
  • Campus Applications

How do I get help?

• Submit a Help Desk request
• Call the Computer Support line 801.832.2023