Makers Lab

Services available:

• 10 21.5 inch iMac computers 
• 70 inch HDMI display on the West wall
• Poster printer
• 2 small photo printers
• 3 3D printers
• 10 Wacom Tablets 
• Extra network ports for RaspberryPi creations
• Specialized applications installed (as requested by instructors and will change each academic year)
• Standard applications installed
  • Microsoft suite 
    • Teams
    • Word
    • PowerPoint
    • Excel
    • Outlook 
    • and many more
  • Google Chrome 
  • Safari
  • Adobe Creative Cloud suite

What kind of support can I receive regarding these services?

• Computer equipment is in working condition 
• Displays are in working condition 
• Connection to printers
• Active network ports
• Basic support/troubleshooting on standardized applications
• Specialized applications are installed

Basic troubleshooting?

• Computer equipment is plugged in
• User has a computer account 
• Computers are on the domain
• Specialized applications have been requested
• Review knowledge-based (KB) articles provided by IS:
  
  • Microsoft Products
  • Westminster Network Accounts
  • Campus Applications

How do I get help?

• Submit a Help Desk request
• Call the Computer Support line 801.832.2023