Photolab

Services available:

• 10 21.5 inch iMacs computers with additional 19 inch monitors
• 65 inch HDMI display on the East wall directly connected to the first computer (can act as an instructor station)
• 10 scanners 
• 1 small photo printer
• 1 large photo printer
• Specialized applications installed (as requested by instructors and will change each academic year)
• Standard applications installed
  • Microsoft suite 
    • Teams
    • Word
    • PowerPoint
    • Excel
    • Outlook 
    • and many more
  • Google Chrome 
  • Safari
  • Adobe Creative Cloud suite

What kind of support can I receive regarding these services?

• Computer equipment is in working condition 
• Displays are in working condition
• Connection to printers and scanners
• Basic support/troubleshooting on standardized applications
• Specialized applications are installed

Basic troubleshooting?

• Computer equipment is plugged in 
• User has a computer account 
• Computers are on the domain
• Specialized applications have been requested
• Review knowledge-based (KB) articles provided by IS:
  
  • Microsoft Products
  • Westminster Network Accounts
  • Campus Applications

How do I get help?

• Submit a Help Desk request
• Call the Computer Support line 801.832.2023