Winter Morse (Deactivated) Virginia Oelkers
Services available:
- 10 21.5 inch iMacs computers with additional 19 inch monitors
- 65 inch HDMI display on the East wall directly connected to the first computer (can act as an instructor station)
- 10 scanners
- 1 small photo printer
- 1 large photo printer
- Specialized applications installed (as requested by instructors and will change each academic year)
- Standard applications installed
- Microsoft suite
- Teams
- Word
- PowerPoint
- Excel
- Outlook
- and many more
- Google Chrome
- Safari
- Adobe Creative Cloud suite
What kind of support can I receive regarding these services?
- Computer equipment is in working condition
- Displays are in working condition
- Connection to printers and scanners
- Basic support/troubleshooting on standardized applications
- Specialized applications are installed
Basic troubleshooting?
- Computer equipment is plugged in
- User has a computer account
- Computers are on the domain
- Specialized applications have been requested
- Review knowledge-based (KB) articles provided by IS:
How do I get help?
{"serverDuration": 75, "requestCorrelationId": "221c1f0c69184b26b9bd705e9824ac20"}