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Photolab

Photolab

Feb 21, 2023

Services available:

  • 10 21.5 inch iMacs computers with additional 19 inch monitors

  • 65 inch HDMI display on the East wall directly connected to the first computer (can act as an instructor station)

  • 10 scanners 

  • 1 small photo printer

  • 1 large photo printer

  • Specialized applications installed (as requested by instructors and will change each academic year)

  • Standard applications installed

    • Microsoft suite 

      • Teams

      • Word

      • PowerPoint

      • Excel

      • Outlook 

      • and many more

    • Google Chrome 

    • Safari

    • Adobe Creative Cloud suite

What kind of support can I receive regarding these services?

  • Computer equipment is in working condition 

  • Displays are in working condition

  • Connection to printers and scanners

  • Basic support/troubleshooting on standardized applications

  • Specialized applications are installed

Basic troubleshooting?

  • Computer equipment is plugged in 

  • User has a computer account 

  • Computers are on the domain

  • Specialized applications have been requested

  • Review knowledge-based (KB) articles provided by IS:

How do I get help?