Winter Morse (Deactivated) Virginia Oelkers
Services available:
- 4 21.5 inch iMacs computers
- 80 inch HDMI display on the North wall
- 4 small VGA displays around the room
- Small scanners
- Ricoh printer/scanner
- Specialized applications installed (as requested by instructors and will change each academic year)
- Standard applications installed
- Microsoft suite
- Teams
- Word
- PowerPoint
- Excel
- Outlook
- and many more
- Google Chrome
- Safari
- Adobe Creative Cloud suite
What kind of support can I receive regarding these services?
- Computer equipment is in working condition
- Displays are in working condition
- Connection to printer/scanners
- Basic support/troubleshooting on standardized applications
- Specialized applications are installed
Basic troubleshooting?
- Computer equipment is plugged in
- User has a computer account
- Computers are on the domain
- Specialized applications have been requested
- Review knowledge-based (KB) articles provided by IS:
How do I get help?
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