Troubleshooting Sound in Classrooms


  1. Ensure that the volume is turned up on the projector using the volume control nob located on the control panel.
  2. Make sure the sound slider for the video player that you are using (VLC, YouTube, etc) is turned up.
  3. Check to see that the computer volume is turned up and the proper sound device is selected in the sound settings. To do this, click on the speaker icon located on the right side of the desktop task bar. Select the proper sound input (this can vary depending on the classroom but it will typically be labeled as “projector” or “Sony”), then adjust the volume slider.
  4. If the previous step did not resolve any sound issues, contact the Help Desk either by calling 801.832.2023 or by submitting a Help Desk ticket so that we can assist you further.