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Colleague Record Locked
Colleague Record Locked
Colleague Record Locked
· Access LRCS -Locked Records.
· Enter the username on the first prompt.
· Hit Enter for the next two prompts.
· Look for the username that is reported by the customer.
Example:
When you find the correct ID, detail to that line. Make sure the correct ID is displayed, then flag “Kill the session” to “Yes” and save.
, multiple selections available,
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