How to Connect University PC Computers to Campus Printers
Depending on the use of our printers, some of them are not available on WebPrint. For this reason, we allow faculty and staff to install network printers onto University owned computers.
For the Macintosh guide, please follow this article:
Staff and faculty members will need active Westminster credentials, be wired with an ethernet cable going into their computer or laptop dock (not wireless/WiFi) and be physically at the University in order to access network printers.
How to connect to campus printers on University-owned Windows computers:
Open File Explorer, the small yellow folder icon next to the windows icon on the taskbar.
In the file explorer address bar, type ‘\\print2.wcusers.int’ and hit enter.
If you are on a laptop, you may be prompted for credentials. Enter in your full Westminster email address and password, and check the box to remember your credentials or you will be prompted every time you want to print
A list of all network printers on campus will come up. You can look for the printer you wish to connect to by name, or use the search bar in the top right to narrow your search.
Double click on the printer that you would like to connect to. A window will pop up saying ‘Looking for driver’ then ‘Installing Driver’ then ‘Finishing Installation’
When it is finished connecting, the print queue will pop up.
If any of these steps do not work as described, or any error messages are displayed, you can attempt to follow the troubleshooting guide below, contact the help desk for assistance, or submit a ticket
Simple Troubleshooting Steps:
Please make sure you are on a wired connection when attempting to print, or use our WebPrint service: Using WebPrint to Print From a WiFi-Connected Computer
If you get an 'access denied' error message when attempting to connect to the print server then either your email address or your password is incorrect
If a printer is reading as ‘offline’ and refusing to print, please make sure the printer is on and try restarting it, then attempt printing again. Please note that sometimes Windows will say a printer is offline when it is, in fact, online
If all printers are reading as offline, please attempt to do steps 1 and 2. If it prompts for credentials, then credentials were not initially saved or saved credentials were deleted. Fill out your credentials using your full email address and email password and check the box ‘remember my credentials' to prevent this issue from occurring again
If you change your email address password, you’ll need to remove your old saved credentials for the print2 server in order to access printers again:
Click the Windows button in the task bar and search for ‘credential manager’ and open the program
Click on the ‘Windows Credentials’ tab and find the entry for ‘//print2.wcusers.int'
Click the down arrow on the right and then click ‘remove’
You can now attempt to follow the steps to connect to a campus printer again. If you already had the printer connected at one point, you only need to follow the steps leading up to when it asks for you to enter your credentials (steps 1&2)