Identity and Access Management

Services related to role-based provisioning, authentication, and access to College resources.

Services supported by the College: 

• Azure Active Directory (AD)
• Active Directory Group Management
• Authentication
• Building Access Control - managed by Campus Patrol
• Domain Management
• Microsoft Infrastructure
• Multi-Factor Authentication (MFA)
• Risky Sign-on Monitoring
• Single Sign-on (SO)

What kind of support can I receive regarding these services?

• Account provisioning
• AD group management
• Authentication support/troubleshooting
• Password update/MFA reset

Basic troubleshooting?

• Make sure you are utilizing correct credentials
• Make sure you have been authorized to access the intended resource/service
• Review knowledge-based (KB) articles provided by IS
  • FAQ: What is Multi-Factor Authentication (MFA)?
  • First Time Multi-Factor Authentication (MFA) Setup
  • Resetting Multi-Factor Authentication (MFA) Settings and Methods
  • How to Change Your Westminster Password

How do I get help?

• Submit a Help Desk request
• Call the Computer Support line 801.832.2023
• Call Campus Patrol for building access 801.832.2525