Identity and Access Management

Services related to role-based provisioning, authentication, and access to College resources.

Services supported by the College: 

• Azure Active Directory (AD)

• Active Directory Group Management

• Authentication

• Building Access Control - managed by Campus Patrol

• Domain Management

• Microsoft Infrastructure

• Multi-Factor Authentication (MFA)

• Risky Sign-on Monitoring

• Single Sign-on (SO)

What kind of support can I receive regarding these services?

• Account provisioning

• AD group management

• Authentication support/troubleshooting

• Password update/MFA reset

Basic troubleshooting?

• Make sure you are utilizing correct credentials

• Make sure you have been authorized to access the intended resource/service

• Review knowledge-based (KB) articles provided by IS

  • FAQ: What is Multi-Factor Authentication (MFA)?

  • First Time Multi-Factor Authentication (MFA) Setup

  • Resetting Multi-Factor Authentication (MFA) Settings and Methods

  • How to Change Your Westminster Password

How do I get help?

• Submit a Help Desk request

• Call the Computer Support line 801.832.2023

• Call Campus Patrol for building access 801.832.2525