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Secure Computing

Secure Computing

Jun 22, 2023

Services that provide a secure computing environment for end users. Includes network, system, and application security for College resources.

Services supported by the College: 

  • Firewall and Network Management

  • Hard Drive Encryption

  • Secure document/file transfer (FileSafe)

  • VPN

  • Westminster Anywhere

  • Windows Defender Anti-Virus

  • Windows Defender ATP Alerts and Analytics

What kind of support can I receive regarding these services?

  • Basic support/troubleshooting

  • Malware remediation

  • Suspicious activity alert notification

  • Installing and accessing Westminster Anywhere

  • Installing and accessing Password Manager Pro

  • Accessing and utilizing FileSafe

Basic troubleshooting?

  • Westminster Anywhere - on the web version, clear cache and cookies; verify password; make sure you are using the correct image, Academic vs. Administrative

  • Password Manager Pro - clear cache and cookies; verify password

  • FileSafe - ensure the document type is allowed and not over the size limit; verify password

  • Review knowledge-based (KB) articles provided by IS

How do I get help?