Secure Computing

Services that provide a secure computing environment for end users. Includes network, system, and application security for College resources.

Services supported by the College: 

• Firewall and Network Management
• Hard Drive Encryption
• Secure document/file transfer (FileSafe)
• VPN
• Westminster Anywhere
• Windows Defender Anti-Virus
• Windows Defender ATP Alerts and Analytics

What kind of support can I receive regarding these services?

• Basic support/troubleshooting
• Malware remediation
• Suspicious activity alert notification
• Installing and accessing Westminster Anywhere
• Installing and accessing Password Manager Pro
• Accessing and utilizing FileSafe

Basic troubleshooting?

• Westminster Anywhere - on the web version, clear cache and cookies; verify password; make sure you are using the correct image, Academic vs. Administrative
• Password Manager Pro - clear cache and cookies; verify password
• FileSafe - ensure the document type is allowed and not over the size limit; verify password
• Review knowledge-based (KB) articles provided by IS
  • How to Change Your Westminster Password
  • Westminster Anywhere
  • /wiki/spaces/IS/pages/399233

How do I get help?

• Submit a Help Desk request
• Call the Computer Support line 801.832.2023