Security Incident Response and Investigation
Services that respond to, remediate, and seek to prevent security incidents.
Services supported by the University:
Major Security Incident Investigation, Response, and Remediation
Minor Security Incident Investigation, Response, and Remediation
Microsoft and Network Environment eDiscovery
Phishing/Spam Analysis
Windows Defender ATP Alerts and Analytics
What kind of support can I receive regarding these services?
Incident analysis and investigation
Post-incident Information Security recommendations
Computer and network monitoring if there is a suspected security incident
Phishing/spam email reporting to sending domain abuse teams
Basic troubleshooting?
Phishing/Spam - carefully scrutinize all incoming email, especially if it is marked as coming from outside the organization
Reset your password
Ensure multi-factor authentication (MFA) is fully set up
Review knowledge-based (KB) articles provided by IS
How do I get help?
Submit a Help Desk request
Call the Computer Support line 801.832.2023