How to Add a Profile to Outlook

If you would like to do a mail merge using Outlook from a shared email account, you will need to add that shared email as a profile to Outlook. You must have been granted access to this shared email prior to following these steps. 

  1. From the Start search bar, type "control panel" and select the app that comes up.



  2. Make sure the view is set to "Large icons" at the top right of the window, then select "Mail (Microsoft Outlook)".

  3. Click "Show Profiles...".



  4. Click "Add...".



  5. Type in the profile's name, whatever you would like to call it, then click "OK". 



  6. Check the circle next to "Manual setup or additional server types" then click "Next".



  7. Make sure "Microsoft 365" is selected, enter in the shared email address, then click "Next >".



  8. A window will pop up asking you to sign into the shared email. Instead of clicking next, delete the shared email address and enter in your own personal Westminster email address. Then click "Next".



  9. Uncheck the box that says "Set up Outlook Mobile on my phone, too", then click "Finish".



  10. Now you will be taken back to the window where you can see the new profile has been added. You can choose whether you want Outlook to ask you which profile you want to use when you open it, or you can set it so that Outlook always uses a specific profile. The profile titled "Outlook" is your personal Westminster email address. If you do change the settings, make sure to click "Apply" at the bottom right corner of the window. 



  11. If you choose to have Outlook prompt you for a profile to be used, it will give you a dropdown where you can select any available profiles, then click "OK".