How to Obtain Access to a Shared Mailbox

From the Faculty & Staff resources page, go to the “Requests” section and select “Help Desk Request”
Once on the new page, choose the Get IS Help request.
In the Description, please include:
1. The name(s) and username(s) of who needs access
2. The name and address of the shared email
3. The name of the required approver, if it is not yourself (typically this is the supervisor of the person who needs the access)
Optional: If you have a large list of people needing to be added/removed, you can place a file in the “Attachment” section at the bottom. Please note that any information that could be deemed confidential should not be placed here.
Review all information entered to ensure accuracy and then click “Create” at the bottom of the page.

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