Adding Shared Mailboxes (After Access Has Been Granted)

Using the Outlook App on a Windows 10 Device:

1. Open Outlook by either clicking a previously created desktop shortcut or by clicking on the Start search bar located on the bottom left of your desktop, typing in “Outlook”, and clicking the button in the menu.
   
   
   

2. Sign into your Outlook account by entering your Westminster credentials.
   
   
   

3. Click on File on the top left of your screen, then click the Account Settings dropdown, then click on Account Settings again. 
   
   
   

   Open

   

   
   
   
   

4. A popup should open that shows your personal email address, username@westminsteru.edu. Double click on your email address, then click More Settings.
   
   
   

   Open

   

   
   
   
   

5. Click the Advanced tab, then click Add.
   
   
   

   
   
   
   

6. Enter the name of the shared account you wish to add. Be sure to include “@westminsteru.edu", click OK, then click Apply.
   
   
   
   

7. The shared email box will now appear under the “Groups” section located on the left-hand side of your Outlook window. 
   
   
   

   
   
   
   
   

Using the Outlook App on an Apple Computer Using Classic Outlook:

1. Open the Outlook app either from your dock or the spotlight search icon at the top right of your screen.
   
   
   

2. At the very top left of your screen, click Outlook, then click Preferences (if you do not see Preferences, click Settings).
   
   
   

   
   
   
   

3. Click Accounts.
   
   
   

   
   
   
   

4. Then click Advanced.
   
   
   

   
   
   
   

5. Click the Delegates tab, then click the plus sign under the box that says Open these additional mailboxes. 
   
   
   

   
   
   
   

6. Type in the full email address of the inbox you would like to add, click on the inbox when it comes up, then click Add.
   
   
   

   
   
   
   

7. Now the shared mailbox should show up on the left side of your Outlook under your own personal mailbox. 
   
   
   

Using the Outlook App on an Apple Computer Using New Outlook:

1. Open the Outlook app either from your dock or the spotlight search icon at the top right of your screen.
   
   
   

2. At the very top left of your screen, click Outlook, then click Preferences (if you do not see Preferences, click Settings).
   
   
   

   
   
   
   

3. Click Accounts.
   
   
   

   
   
   
   

4. Click on Delegation and Sharing.
   
   
   

5. Click on the Shared With Me tab, then click the plus icon at the bottom left of the window.
   
   
   

   
   
   
   

6. Type in the full email address of the inbox you would like to add, click on the inbox when it comes up, then click Add.
   
   
   

7. Now the shared mailbox should show up on the left side of your Outlook under your own personal mailbox. 

Using the Web Outlook:

Please note that these instructions will only work if you already have permission to the mailbox you are trying to open.  
 

1. Go to your personal Westminster email on a web browser (like Google Chrome, Firefox, or Safari), either by going to the Westminster website > Faculty and Staff Resources > Email or going directly to email.westminsteru.edu.  
   
   
   

2. In the top right, click on your profile icon, then click “Open another mailbox”.  
   
    
   
   
   

3. In the box that appears, you then need to type in the email address of the mailbox you would like to open, select that email from the dropdown that appears, and then click “Open”.