Secure Computing
Services that provide a secure computing environment for end users. Includes network, system, and application security for College resources.
Services supported by the College:
- Firewall and Network Management
- Hard Drive Encryption
- Secure document/file transfer (FileSafe)
- VPN
- Westminster Anywhere
- Windows Defender Anti-Virus
- Windows Defender ATP Alerts and Analytics
What kind of support can I receive regarding these services?
- Basic support/troubleshooting
- Malware remediation
- Suspicious activity alert notification
- Installing and accessing Westminster Anywhere
- Installing and accessing Password Manager Pro
- Accessing and utilizing FileSafe
Basic troubleshooting?
- Westminster Anywhere - on the web version, clear cache and cookies; verify password; make sure you are using the correct image, Academic vs. Administrative
- Password Manager Pro - clear cache and cookies; verify password
- FileSafe - ensure the document type is allowed and not over the size limit; verify password
- Review knowledge-based (KB) articles provided by IS
How do I get help?
- Submit a Help Desk request
- Call the Computer Support line 801.832.2023