Faculty Administrative Services

Services available:

• Self-Service - to help plan and schedule your students' course plans, view advisee information, update your contact info, etc.
• WebPrint - allows faculty members to print on campus using personally owned computers, unlimited print credits
• Password Changer - allows faculty members to reset their own passwords
• FileSafe - way to securely share sensitive information or documents too large for Outlook
• Colleague - used by advisors, department heads, etc.
• PeopleAdmin - way for faculty to post student job listings
• Westminster WiFi

What kind of support can I receive regarding these services?

• Resolving technology related Self-Service errors
• Resetting password if at least 2 multi-factor authentication (MFA) methods are not yet set up
• Setting up MFA
• Getting connected to WiFi on personal devices

Basic troubleshooting?

• WebPrint - convert file type to .pdf
• RecNet - double check the provided MAC address versus the actual MAC address
• Self-Service - make sure specific sections have been scheduled before registering
• Colleague - make sure the user is either on campus with a wired network connection or using Westminster Anywhere, make sure they have the correct access
• WiFi - forget all Westminster related networks then reconnect to "Westminster", specific settings for Androids and Chromebooks (listed under KB articles)
• Review knowledge-based (KB) articles provided by IS
  • First Time Multi-Factor Authentication (MFA) Setup
  • How to Change Your Westminster Password
  • Colleague
  • FAQ: How Do I Connect My Android Phone To Wireless?

How do I get help?

• Submit a Help Desk request
• Call the Computer Support line 801.832.2023