Protectored Online Exams
Services available:
LockDown Browser - a custom browser that locks down the testing environment within a learning management system.
What kind of support can I receive regarding these services?
Access to software download, typically provided through the LMS
Checkout laptops with the software already downloaded
Basic troubleshooting?
Not supported on virtual environments
Special software install required on networked computers
Uninstall and reinstall
Make sure you have the correct installer, macOS vs. Windows
Review knowledge-based (KB) articles provided by IS
How do I get help?
Submit a Help Desk request
Call the Computer Support line 801.832.2023