Protectored Online Exams

Services available:

LockDown Browser - a custom browser that locks down the testing environment within a learning management system.

What kind of support can I receive regarding these services?

  • Access to software download, typically provided through the LMS
  • Checkout laptops with the software already downloaded

Basic troubleshooting?

  • Not supported on virtual environments
  • Special software install required on networked computers
  • Uninstall and reinstall
  • Make sure you have the correct installer, macOS vs. Windows
  • Review knowledge-based (KB) articles provided by IS

How do I get help?