Skip to end of metadata
Go to start of metadata

You are viewing an old version of this page. View the current version.

Compare with Current View Page History

« Previous Version 5 Next »

Services that provide a secure computing environment for end users. Includes network, system, and application security for College resources.

Services supported by the College: 

  • Firewall and Network Management
  • Hard Drive Encryption
  • Password Management (Password Manager Pro)
  • Secure document/file transfer (FileSafe)
  • VPN
  • Westminster Anywhere
  • Windows Defender Anti-Virus
  • Windows Defender ATP Alerts and Analytics

What kind of support can I receive regarding these services?

  • Basic support/troubleshooting
  • Malware remediation
  • Suspicious activity alert notification
  • Installing and accessing Westminster Anywhere
  • Installing and accessing Password Manager Pro
  • Accessing and utilizing FileSafe

Basic troubleshooting?

  • Westminster Anywhere - on the web version, clear cache and cookies; verify password; make sure you are using the correct image, Academic vs. Administrative
  • Password Manager Pro - clear cache and cookies; verify password
  • FileSafe - ensure the document type is allowed and not over the size limit; verify password
  • Review knowledge-based (KB) articles provided by IS

How do I get help?

  • No labels