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- Network port active, verify this by phone number displaying on the phone
- Are you receiving a dial tone?
- Remember to push 9 to dial out of the CollegeUniversity
- Long distance calls will require dialing 9 + 1 + a long distance code, do you have one?
- Voicemail will lock for 15 minutes after too many failed PIN attempts
- Review knowledge-based (KB) articles provided by IS
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