Core

Services available:

• The Westminster University core is how everything makes it out to the internet through a fiber connection provided by UEN.

• Firewall is in place to try to stop malicious attacks from outside the University.

• Fiber connections are made from building to building to ensure faster and better connections.

What kind of support can I receive regarding these services?

• Updated through Jira of emergency internet outages

• Emails prior to planned outages for upgrades or other services

Basic troubleshooting?

The core is maintained, monitored, and supported by Information Services (IS). IS doesn't expect their users to troubleshoot a problem with the core, however, we would like our users to notify us when they are seeing behaviors like: 

• No internet (WiFi or ethernet) 

• LAN network failures 

• Connections to printers failing 

• Intermittent connection issues  

How do I get help?

• Submit a Help Desk request

• Call the Computer Support line 801.832.2023