Services available:
Departments can request a new printer for a couple of few different reasons:
- New construction
- New Office space Office office space
- Old printer needs to be replaced
To start the process, the user will need to submit a new hardware request New Hardware Request ticket through the support Help Desk ticketing system. In the ticket, the user will need to define why a new printer is being requested. If the IS department hasn't has not budgeted for a replacement or new printer, the department might be asked to provide a budget code. If the printer is purchased via the department's budget, it will be inventoried as self-purchased, but it will still be added to our printer contracted contract (only when purchased through the IS department).
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- Request a printer via the New Hardware Request type on the Help Desk Portal
- Include the reason for the need and how it will be used
Basic Trouble shooting?
- Review knowledge-based (KB) articles provided by IS
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