Services available:
Alumni accounts are active up to 1 year after graduation. This includes access to:
- Canvas - past courses for each class, access to past course content, assignments, discussions, grades etc.
- Microsoft Outlook Email - every member of the College has a Microsoft Outlook email account
- Westminster Anywhere - mimics an on campus College-owned PC computer, academic applications are available here
- WebPrint - allows students to print on campus, $25 of print credits are allotted each semester
- G Suite - Google Docs, Slides, and SheetsWebAdvisor - menu of resources available to students, review past financial aid awards, lookup user ID, make paymentsRecNet Device Registration - devices other than smart phones, laptops, tablets, etc. need to be registered with RecNet to be connected to the RecNet WiFi
- Self-Service - view past courses, GPA's, and financial aid rewards, make payments, update contact info, etc.
- Password Changer - allows students to reset their own passwords
- FileSafe - way to securely share sensitive information or documents too large for Outlook
- Library databases - used for research
- Westminster WiFi
What kind of support can I receive regarding these services?
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- Clear cache and cookies from all time
- Switch web browsers
- Reset password
- Make sure MFA is set up
- Outlook - make sure the user is in the correct OU and has the correct O365 license assigned
- WebPrint - make sure there is enough money in the balance for the print job, convert file type to .pdf
- G Suite - make sure the user is signed into their Westminster account, access via docs.westminstercollege.edu
- WebAdvisor - sign in using only username and not full email address
- RecNet - double check the provided MAC address versus the actual MAC address
- Self-Service - sign in using only username and not full email address, make sure specific sections have been scheduled before registering
- WiFi - forget all Westminster related networks then reconnect to "Westminster", specific settings for Androids and Chromebooks (listed under KB articles)
- Review knowledge-based (KB) articles provided by IS
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