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Services available:

  • Koha - a true enterprise-class ILS with comprehensive functionality including basic and advanced options.

What kind of support can I receive regarding these services?

  • Self-checkout station 
  • Renewals 
  • Inventory of library resources
  • Some course material holds 

Basic troubleshooting?

  • ID card - ID card is needed for self check-out
  • Name in database - library employees can help look that up 
  • Lookup by University ID number instead of name
  • Renew the library card
  • Finding material - verify location and ask for help if needed
  • Verify Westminster username/password
  • Review knowledge-based (KB) articles provided by IS

How do I get help?

  • No labels