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Services available:

  • Outlook
  • Shared Outlook Accounts
  • List Serv Emailing

What kind of support can I receive regarding these services?

  • Setting up Outlook on devices (desktop, laptop, smart phone, etc.)
  • Setting up multi-factor authentication (MFA) on your email
  • Add/remove shared accounts
  • Delegate access and control
  • Description and verify membership
  • Permission to send
  • Release email messages

Basic Troubleshooting?

  • Restart the Outlook application
  • Remove your account and add it back again
  • For a shared email account, make sure you have the proper access
  • Review knowledge-based (KB) articles provided by IS

How do I get help?

  • No labels