Services available:
Canvas is a web-based tool for teaching, learning, and collaboration. Canvas includes a built-in app called Studio. With Studio you can record videos and lectures and easily share them with your class. Studio also allows you to add YouTube videos and to upload videos you have on your computer.
What kind of support can I receive regarding these services?
- Basic training on how to access these resources
- Help adding videos to Canvas courses
- Help sharing/downloading videos
- Access to these resources from home or the office
Basic troubleshooting?
- Restart and update computer
- Verify accessories such as microphones and webcams are connected properly
- Make sure computer has space for large video files
- Review online Canvas/Studio Guides
How do I get help?
- Submit a Help Desk request
- Call the Computer Support line 801.832.2023