Services available:
Microsoft Teams - unified communication and collaboration platform that combines persistent workplace chat, video meetings, file storage, and application integration.
WebEx - enterprise solution for video conferencing, online meetings, screen share, and webinars.
What kind of support can I receive regarding these services?
Microsoft Teams
- Tutorials
- Test runs
- Setup recommendations
- Video equipment support
Basic Trouble shooting?
- Restart and update computer
- Plug USB video equipment into a different port
- Verify internet connection and switch browsers
- Review knowledge-based (KB) articles provided by IS
How do I get help?
- Submit a Help Desk request
- Call the Computer Support line 801.832.2023