Faculty Administrative Services

WebAdvisor - menu of resources available to faculty, lookup user ID, view class rosters, teaching schedule, retention information, etc.
- RecNet Device Registration - devices other than smart phones, laptops, tablets, etc. need to be registered with RecNet to be connected to the RecNet WiFi
Self-Service - to help plan and schedule your students' course plans, view advisee information, update your contact info, etc.
WebPrint - allows faculty members to print on campus using personally owned computers, unlimited print credits
Password Changer - allows faculty members to reset their own passwords
FileSafe - way to securely share sensitive information or documents too large for Outlook
Colleague - used by advisors, department heads, etc.
Westminster WiFi

Ensuring that devices are able to connect to RecNet
Resolving technology related Self-Service errors
Resetting password if at least 2 multi-factor authentication (MFA) methods are not yet set up
Setting up MFA
Getting connected to WiFi on personal devices

WebPrint - convert file type to .pdf
WebAdvisor - sign in using only username and not full email address
RecNet - double check the provided MAC address versus the actual MAC address
Self-Service - sign in using only username and not full email address, make sure specific sections have been scheduled before registering
Colleague - make sure the user is either on campus with a wired network connection or using Westminster Anywhere, make sure they have the correct access
WiFi - forget all Westminster related networks then reconnect to "Westminster", specific settings for Androids and Chromebooks (listed under KB articles)
Review knowledge-based (KB) articles provided by IS