Skip to end of metadata
Go to start of metadata

You are viewing an old version of this content. View the current version.

Compare with Current View Version History

« Previous Version 2 Next »

Service Available 

Entrinsik Informer is a web-based reporting tool that allows a user to gather information more intuitively from Colleague and various other college databases, making data retrieval and report writing easier.  

  • Entrinsik Informer Account Creation. Access to Entrinsik Informer is by request only and requires approvals; new account requests may take a few days to process.   
  • Entrinsik Informer Data Request: New or changed reports must have approval along with details on what is needed  
  • Entrinsik Informer Report An Issue: Include link to the report and the name along with details on what is not working correctly.  

What kind of support can I receive regarding these services? 

If you are experiencing issues with Entrinsik Informer, report the issue by contacting helpdesk or submitting a ticket. An IS Enterprise Applications Team member (Database Team) will troubleshoot.  

Basic troubleshooting? 

  • Is the user using the correct username/password?  
  • Does the user have an informer account and/or the correct permissions?  
  • Clear browser cache and cookies.   

How do I get help? 

  • Submit a Help Desk request   
  • Call the Computer Support line 801.832.2023  
  • No labels