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changes.mady.by.user Winter Morse (Deactivated)

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changes.mady.by.user Virginia Oelkers

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  1. From the Faculty & Staff resources page, go to the “Requests” section and select “Help Desk Request”
  2. Once on the new page, choose “Access” on the left side and then Select “Shared Outlook Email Box”
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  3. Fill out all boxes on the form and provide as much information as.
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  4. Please Note:

    1. “type of request” box should be selected to show the access being requested (i.e. if the individual is a new employee- select “new”, if they are changing departments- select “Change”, if they are leaving the college- select “deactivate”)

    2. “type of employee” should be selected to show their affiliation with the college.
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  5. Be sure to put the name of the mailbox being requested, without anything placed here, we will be unable to fulfill the request.
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  6. In the “Approver” field, type in the name of your supervisor. They are the ones that need to approve the requests. (In the event that the supervisor is making the request, they need only place their own name in here.)
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  7. *Optional* If the Get IS Help request.

  8. In the Description, please include:
    1. The name(s) and username(s) of who needs access
    2. The name and address of the shared email
    3. The name of the required approver, if it is not yourself (typically this is the supervisor of the person who needs the access)

  9. Optional: If you have a large list of people needing to be added/removed, you can place a file in the “Attachment” section at the bottom. Please note that any information that could be deemed confidential should not be placed here.
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  10. Review all information entered to ensure accuracy and then click “Create” at the bottom of the page.