Page Comparison

Services available:

Microsoft Teams -  unified Unified communication and collaboration platform that combines persistent workplace chat, video meetings, file storage, and application integration.

WebEx- enterprise solution for video conferencing, online meetings, screen share, and webinars.

Canvas - Web-based learning management system aiming to streamline all the digital tools and content that teachers and students love , for a simpler and more connected learning experience.

What kind of support can I receive regarding these services?

Microsoft Teams

• Tutorials
  • Building polls/quizzes
  • Creating a staff team
  • Set-Setting up a class
  • Share Sharing videos 
  • Start a Starting an instant videomeeting
• Test runs
• Set-up Setup recommendations
• Video equipment support 

...

Canvas

• tutorialsTutorials
  test runs
  • Notifications
  set
  • Teams plug-
  up recommendations
  • video equipment support 

  Canvas

  • tutorials
  • test runs
  • set-up recommendations
  • video equipment support 
  • online canvas community support
  • built
    • in
  • Test runs
  • Setup recommendations
  • Video equipment support 
  • Online Canvas community support
  • Built-in help tickets

  Basic

  ...

  troubleshooting?

  • Restart and update computer
  • Plug USB video equipment into a different port
  • Verify internet connection and switch browsers
  • Review knowledge-based (KB) articles provided by ISTeams 

  • Get started with Microsoft Teams

  How to build Polls/Quizzes in Microsoft Forms
  

  • How to create a staff team in Microsoft Teams

  • How to set up a class in Microsoft Teams

    • Add a student to a class team

  • How to share videos in Microsoft Stream

  • How to start an instant meeting in Teams

  • How to upload videos in Microsoft Stream

  • Video: Navigating Meetings in Microsoft Teams

  ...

  • • Teams
    • Canvas

  How do I get help?

  • Submit a help desk Help Desk request
  •  Call Call the computer support Computer Support line 801.832.2023