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Services available:

Conference Phone Lines - The University has 4 dedicated conference lines.

Spider

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Phones - A phone that can be set up in most rooms that provides multiple speakers and microphones. These phones are ideal for small conferences.

What kind of support can I receive regarding these services?

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  • Instructions on how to use lines and phones
  • Ability to schedule and deliver equipment
  • Verify connection is made with others
  • Clean up of equipment

Basic troubleshooting?

  • Spider Phone - network port active, verify this by phone number displaying on the phone
  • Are you receiving a dial tone?
  • Remember to push 9 to dial out of the University
  • Long distance calls will require 9 +1 + a long distance code, do you have one?

How do I get help?

  • Submit a help desk Help Desk request
  •  Call Call the computer support Computer Support line 801.832.2023