- Navigate From the Faculty & Staff resources page, go to the Help Desk portal and scroll down to the option marked “Shared Outlook Email Box”.
- Fill out all boxes on the form and provide as much information as.
- “Requests” section and select “Help Desk Request”
- Once on the new page, choose the Get IS Help request.
- In the Description, please include:
- The name(s) and username(s) of who needs access
- The name and address of the shared email
- The name of the required approver, if it is not yourself (typically this is the supervisor of the person who needs the access)
- Optional: If you have a large list of people needing to be added/removed, you can place a file in the “Attachment” section at the bottom. Please note that any information that could be deemed confidential should not be placed here.
- Review all information entered to ensure accuracy and then click “Create” at the bottom of the page.
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