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Services supported by the College:
- Major Security Incident Investigation, Response, and Remediation
- Minor Security Incident Investigation, Response, and Remediation
- Microsoft and Network Environment eDiscovery
- Phishing / Spam Analysis
- Windows Defender ATP Alerts and Analytics
What kind of support can I receive regarding these services?
- Incident Analysis and Investigation
- Post-incident Information Security recommendations
- Computer and network monitoring if there is a suspected security incident
- Phishing / Spam email reporting to sending domain abuse teams
Basic troubleshooting?
- Phishing / Spam - Carefully scrutinize all incoming email, especially if it is marked as coming from outside the organization
- Review knowledge-based (KB) articles provided by IS:
How do I get help?
- Submit a Help Desk request
- Call the Computer Support line 801.832.2023
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