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Services available:
- Outlook
- Shared Outlook Accounts
- List Serv Emailing
What kind of support can I receive regarding these services?
- Setting up Outlook on devices (desktop, laptop, smart phone, etc.)
- Setting up multi-factor authentication (MFA) on your email
- Add/remove shared accounts
- Delegate access and control
- Description and verify membership
- Permission to send
- Release email messages
Basic Troubleshooting?
- Restart the Outlook application
- Remove your account and add it back again
- For a shared email account, make sure you have the proper access
- Review knowledge-based (KB) articles provided by IS
How do I get help?