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Services available:

  • Personal OneDrive- Every staff, faculty, and student has a personal OneDrive account through the College. This drive is provided via the College's o365 license. 
  • Personal Network Drive- The College provides every staff, faculty, and student with a networked H: drive (their special space on the file server) where they can store their files. 
  • Shared Network Drive Shared Network Drive- The College maintain network drives that are shared. These are location that multiple people can have access to. Mostly commonly used within a department to share documents among each other. These shared locations are on our file server.  
  • Department Team Environment - The College's o365 license include Microsoft Teams. Many departments have created team environments and have started to share documents with in that space. 

Please note although all of the above options are available the Information Services (IS) department prefers users to use their personal OneDrive accounts for personal storage and the Teams environment for department sharing/storage. 

What kind of support can I receive regarding these services?

  • Basic storage management suggestions 
  • Creating Teams environments 
  • Moving documents from one place to other 
  • Conversations on file security 
  • Permissioning/access to drive locations 
  • Connection to the storage locations (locally and remotely) 

Basic Trouble shooting?

  • Does the user have permission to view the storage location? 
  • Is the user using the correct username/password?
  • If trying to access network drives remotely, is the user using Westminster Anywhere? 
  • OneDrive and Teams require the user to be connected to the internet. 
  • Review knowledge-based (KB) articles provided by IS

How do I get help?

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