Services available:
Microsoft Teams- unified communication and collaboration platform that combines persistent workplace chat, video meetings, file storage, and application integration.
WebEx- enterprise solution for video conferencing, online meetings, screen share, and webinars.
What kind of support can I receive regarding these services?
Microsoft Teams
- tutorials
- test runs
- set-up recommendations
- video equipment support
Basic Trouble shooting?
- Review knowledge-based (KB) articles provided by IS
- Restart and update computer
- Plug USB video equipment into a different port
- Verify internet connection and switch browsers
How do I get help?
- Submit a help desk request
- Call the computer support line 801.832.2023