Services available:
In addition to the JIRA Help Desk Portal, Information Services (IS) also maintains an online Knowledge Base (KB) full of helpful Westminster specific knowledge articles. These KB articles are easily searchable through the search bar found on the Help Desk Portal page. You can search by keywords such as email, WiFi, or phone. If you have a suggestion for a future KB article, please let us know!
What kind of support can I receive regarding these services?
- Creation of the documents
- Instructions to the documents
- If needed, direct links to the KB articles
Basic troubleshooting?
- Try a different browser
- Clear cache and cookies on your web browser
- Make sure to login
Review knowledge-based (KB) articles provided by IS
How do I get help?
- Submit a Help Desk request
- Call the Computer Support line 801.832.2023