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Services available:
JAMF - Currently the college university uses JAMF to obtain is iOS manage Apple (macOS, iOS) devices. JAMF allows the IS department to make policies, apply settingsettings, and distribute applications when needed. Users who would like to requests applications , can do by submitting a Help Desk request. You can do so via two ways:
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after the IS department sends out an email
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asking what academic software the campus community plans to use.
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It is important that the campus community requests software at least once a year. The IS team will use JAMF to fulfill these requests.
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You can also submit requests to get University-owned, self-purchased, or free software installed on your University device at any time.
What kind of support can I receive regarding these services?
- Yearly email Once a semester reminders for academic software requests
- Software setup support
Basic
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troubleshooting?
- Review knowledge-based (KB) articles provided by IS
How do I get help?
- Submit a Help Desk request
- Call the Computer Support line 801.832.2023