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Services available:

Microsoft Teams -   unified communication and collaboration platform that combines persistent workplace chat, video meetings, file storage, and application integration.

What kind of support can I receive regarding these services?

Microsoft Teams

  • tutorialsTutorials
  • test Test runs
  • set-up Setup recommendations
  • video Video equipment support 

Basic

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troubleshooting?

  • Restart and update computer
  • Plug USB video equipment into a different port
  • Verify internet connection and switch browsers
  • Restart and update the Teams application
  • Verify that the right devices are selected under device settings
  • Review knowledge-based (KB) articles provided by IS

How do I get help?

  • Submit a help desk Help Desk request
  •  Call Call the computer support Computer Support line 801.832.2023