Services available:
- Outlook
- Shared Outlook Accounts
- List Serv Emailing
What kind of support can I receive regarding these services?
- Setting up outlook on DevicesOutlook on devices (desktop, laptop, smart phone, etc.)
- Setting up multi-factor authentication (MFA) on your email
- Add/Remove remove shared accounts
- Delegate access and control
- Description and verify membership
- Permission to send
- Release email messages
Basic
...
troubleshooting?
- MFA support
- Set-up Email
- Set-up email for the first time
- Set-up email on mobile devices
- Shared Email Help
- Adding Emails Accounts (Desktop App)
- How to Open Another Mailbox (Web Access)
- How to obtain access to a shared mailbox
- How to make a new shared mailbox
- List serv Support
- Obtaining permissions to send to list servs
- How to get moderator approval
- Self/department created distribution lists
...
- Restart the Outlook application
- Remove your account and add it back again
- For a shared email account, make sure you have the proper access
- Review knowledge-based (KB) articles provided by IS
How do I get help?
- Submit a help desk Help Desk request
- Call Call the computer support Computer Support line 801.832.2023