Services available:
Hey Kelly,
I wanted to reach out to you about the software request for psychology.
Information Services have been working on a new process for acquiring new software, and we would like to use this process with you.
It will take some time about a month. I would like to explain how it will work.
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Requesting a new academic application is more of a process than a service. The process is:
- Get a list of three similar
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- softwares
- Get demos and run them on the computers where the class is held
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- Compare, contrast, and negotiate license pricing
- Give recommendations
Please
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note
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this process will take several weeks and requires participation not only from Information Services (IS) employees, but also from the user who is requesting the new application. IS is involved in the
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evaluation process to ensure the software operates securely and that our infrastructure can handle it.
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Would there be a time that we could chat, get some information, and begin the process?
Thanks!
These findings will be documented in IS document management system for future use or requests.
What kind of support can I receive regarding these services?
- Organize demos
- Help find competitors
- Schedule rooms for demos
- Review specs of hardware required
Basic troubleshooting?
This process and IS has asked the requester to be involved in it. We do not have any troubleshooting steps until the application is selected for purchase.
How do I get help?
- Submit a help desk Help Desk request
- Call Call the computer support Computer Support line 801.832.2023