Page Comparison

Services available:

• Outlook
  
• Shared Outlook Accounts
• List Serv Emailing

What kind of support can I receive regarding these services?

• Setting up outlook Outlook on devices (desktop, laptop, smart phone, etc.)
• Setting up multi-factor authentication (MFA) on your email
• Add/Remove remove shared accounts
• Delegate access and control
• Description and verify membership
• Permission to send
• Release email messages

Basic

...

troubleshooting?

• MFA support 

  • First Time Multi-Factor Authentication (MFA) Setup

  • MFA frequently asked question
• Set-up Email

  • Signing into Email for the First Time

  • How to Set Up Westminster Email in the Apple Mail App (iPhone only):

  • How to Setup Westminster Email Using the Outlook App (Android and iPhone):

• Shared Email Help

  • Adding Shared Mailboxes (after access has been granted)

  • How to Obtain Access to a Shared Mailbox

  • Requesting a New Shared Mailbox

• List serv Support

  • Obtaining Permission to Send to List Serv

  • How to get moderator approval
• Self/department created distribution lists
  • Sharing Distribution Lists

...

• Restart the Outlook application
• Remove your account and add it back again
• For a shared email account, make sure you have the proper access
• Review knowledge-based (KB) articles provided by IS
  • Westminster Network Account
  • Outlook- Email

How do I get help?

• Submit a help desk Help Desk request
•  Call Call the computer support Computer Support line 801.832.2023