Requesting a computer for a new hire and phone for a new hire:
To request a computer setup for a new hire, submit a Get IS Help request via the Help Desk Portal. Our standard setup is a PC Surface laptop with a Surface dock and a monitor that is at least 24 inches, so if you do not have any special requests, you do not need to specify the hardware needed. In the Description, make sure to include the new hire's name and their starting date. If you have any specific requests for the new hire's phone extension, please include that here. If you are requesting anything other than the standard setup, the Description is also where you can explain that need. Please include the building and room/office location along with the desired delivery date. We will reach out for approval for the request if necessary.
Requesting additional hardware (extra monitors, laptops, tablets):
To request additional hardware that is not part of our standard setup, such as a second monitor, desktop computer, tablet, webcam, etc., submit a Get IS Help request and describe the request in the description. Additional hardware is not covered by IS, so please provide a budget code that we can charge the purchase to. You can also request a quote for the item or ask any other clarifying questions before providing the budget code. We will reach out for approval for the request if necessary.
Requesting hardware essential equipment (mouse, keyboard, chargers, cables, etc.):
If you need to request new peripheral computer equipment, such as a mouse, keyboard, laptop/tablet chargers (for IS-purchased equipment), cables, etc., you can submit a Get IS Help request and explain the need. These items do not need to go through an approval process, and we will not require a budget code. If you need a new laptop/tablet charger for a laptop or tablet that was purchased by your department, that will require a budget code.