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If the user or department can demostrate their job responsibilities require an iMac, the CIO may choose to approve the request. If the request is approved, the user will receive a 21.5 inch iMac.
In some cases, departments can use their own budget to purchase a different computers, computer equipmentsequipment, and/or monitors. Those purchases still need to go through the IS department and must be approved before the purchase is made. These purchases will be entered into the inventory as self-purchased.
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There are computer labs in Bassis (the Writing Center and the Photo Lab) and Converse (the Maker Lab) which all have the Adobe Creative Cloud suite installed. There are several buildings with student lounges that have computers available for students, such as Malouf, Gore, and the Veterans’ Center.
There are adjunct lounges/offices that have computers available for use since adjuncts are not offered college College-owned computers.
***In all cases listed above the user will not have adminstrative rights administrative rights to the computer.
What kind of support can I receive regarding these services?
- Computer is working properly, including:
- running Running too slowly to function
- upgrading Upgrading hardware as it becomes necessary
- overall Overall function of the computer and monitor
- Installation of the equipment
- Inputting the administrative password to update/install job appropriate software
- Installing College-owned applications and printers
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- Verify username/password
- Verify all equipment is plugged in
- Verify all equipment is connected correctly
- Verify computer is on the domain
- Move files off the hard drive onto OneDrive or Teams
- Review knowledge-based (KB) articles provided by IS
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