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- Computer is working properly, including:
- Running too slowly to function
- Upgrading hardware as it becomes necessary
- Overall function of the computer and monitor
- Installation of the equipment
- Inputting the administrative password to update/install job appropriate software
- Installing College-owned applications and printers
Basic
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troubleshooting?
- Verify username/password
- Verify all equipment is plugged in
- Verify all equipment is connected correctly
- Verify computer is on the domain
- Move files off the hard drive onto OneDrive or Teams
- Review knowledge-based (KB) articles provided by IS
...